Privacy policy

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personally identifiable information in accordance with our website.
What personal information do we collect from the people that visit our website?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience. This information is stored securely on our website and paypal, i conjunction with their privacy policy. Your information is only used to process your order. 

When do we collect information?

We collect information from you when you place an order in our shop, subscribe to a newsletter or enter information on our site. We also store your username and password securely on our web server.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication or use certain other site features in the following ways:

• To quickly process your transactions if you register an account to make a purchase. 
• To send update emails regarding your order or other products and services if you subscribe to the newsletter. 

How do we protect visitor information?

Our website is scanned on a regular basis for security and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular antivirus and malware scanning.

All transactions on this site are directed through two 3rd party suppliers and subject to the security measures of WordPress (shop front end) and Paypal (payment). More information on their security measures can be found on the respective websites. 

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer through your web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart.

They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

• Help remember and process the items in the shopping cart.
• Understand and save user’s preferences for future visits.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services (Paypal) that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

If you disable cookies, some features that make your site experience more efficient and some of our services will not function properly.
However, you can still place orders.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Google

Our site is linked to a Google analytics account. This gives us anonymous statistics about the usage of this website. This is things like time spent on pages, popularity of pages, what type of device is being used and what part of the world the site is being accessed from. We only use this information to further improve the website and to see what content is most popular. This information is never passed onto a 3rd party.

If at any time you would like to unsubscribe from receiving emails

We use Mailchimp for our news emails. They are a spam compliant sender. Please follow the instructions at the bottom of each email to be immediately removed from any correspondence.

Contacting Us

If there are any questions regarding this privacy policy you may contact us via email.

Agreement

By using www.timvine.com you agree to the terms within this privacy policy.